Domestic Delivery Cat Toy Scratching Wood Climbing Tree With Ball Cat Jumping Toy Climbing Frame Cat Furniture Scratching Post
|45 days Money back Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.|
Guarantees: On-time Delivery 60 days
(please allowed 1-3cm error caused by measurement.)
This product is shipped from the US warehouse!
1. The items sent from the warehouse in Europe are available to the following countries:
United Kingdom, France, Spain, Italy, Austria, Netherlands, Belgium, Luxemburg, Poland, Ireland, Czech Rep., Denmark, Hungary,
Slovakia, Slovenia, Sweden, Portugal, Latvia, Estonia, Lithuania, Finland, Croatia, Bulgaria, Romania, Greece.
If you cannot find your country in above list, please contact us. A few other countries are also available for delivery.
2. About the inventory:
a. Because the item is sent from the warehouse abroad, the real inventory cannot always update in time. That means sometimes the product you ordered is already out of stock.
In such a situation, you can cancel the order or take a replacement willingly. If you want to cancel the order, please choose reason “other”. Thanks.
b. Usually the replenishment period is about 10-45 days. If you are willing to wait, please place the order and extend the processing time accordingly.
We will give priority to your order when the item is in stock again.
3. About the courier charges:
a. We won’t charge you courier charges if it’s domestic delivery, except some remote affiliated islands.
b. You need to pay for courier charges if the warehouse is not located in your country.
c. Since we got some order but the zip code have no delivery service,made our customers aren’t pleasant,and not willing to choose the right reason to cancel it.
Once you find you can’t buy it ,please contact us to check if your zip code can be delivered.
4. About the processing time and delivery time:
a. We need 1-3 days to process your order (expect the holidays).
b. The delivery time is about 5-10 working days.
c. Please pay attention to the tracking information and the delivery card.
Sometimes the courier will leave you a card if you are not at home, then you need to contact with the courier company yourself.
5. We won’t be responsible to your customs duty.
And please pay attention to your message center, we will contact with you if there is any document needed or if you are taxed.
6. Please double check the item in sight of the courier.
If there is any problem with the package, please take the photos for the damaged box and item at once as the evidence. It’s important for applying the compensation for you.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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